Exporteo

Privacy Policy

Exporteo ("the App") provides a service ("the Service") that transforms orders to XML and uploads them to a selected FTP server. The Service is provided to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account, such as general settings and information about the store. Additionally, we collect the following types of personal information once you have installed the App, such as your name, address and email address; Information about individuals who subscribe to the selected email list, such as their email address. We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:
"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

How Do We Protect Your Information?

The security of your personal information is very important to us. We follow generally accepted standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services. Sharing Your Personal Information We do not sell, trade, rent or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating or analyzing our Site or Service, conducting our business, or servicing you. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us or to comply with applicable legal requirements. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@solvenium.com or by mail using the details provided below:

Solvenium
Łukasz Wiktor
ul. Floriańska 31
34-100 Tomice
Poland

Last updated: April 3rd, 2020